Coin & Wallet Policy
Pingora’s three coin types, coin prices, message costs and wallet rules.
Your wallet keeps three separate balances. They are never combined.
Purchased coins
- Bought through Dodo Payments.
- Used for message credits and virtual gifts.
- Can’t be withdrawn, transferred or refunded.
Referral coins
- Earned through the referral program.
- Used for message credits and gifts.
- Withdrawable only when Pingora enables it for your account or plan.
Earned coins
- Received from virtual gifts other members send you.
- Can be withdrawn under the Withdrawal Policy.
- Can’t be spent on messages or gifts.
Spending order
Purchased coins are spent first, then Referral coins.
Coin packages
Messages before a match
Matched members message for free. Pro members get free messages before matching, up to their limit. After that, each message before a match uses one message credit:
The cost is always shown before you buy.
Our rights
We may freeze a wallet while we look into suspected fraud, and correct balances caused by errors or abuse.